Shipping, Delivery, Returns & Refund Policy

 

We make buying handmade rugs online simple, safe, and stress-free. From free international shipping to easy 30-day returns, everything is designed to give you a smooth shopping experience.

🌍 Worldwide Shipping on Handmade Rugs

We offer international shipping on all handmade rugs, delivering safely to customers across the globe.
Popular destinations include:

  • USA
  • Canada
  • Europe
  • Australia
  • Japan
  • Southeast Asia

No matter where you live, you can shop premium handmade rugs with confidence.

🚚 Free Shipping – No Extra Cost

  • Enjoy free shipping on all rug orders
  • No hidden fees or additional charges
  • Direct-from-maker pricing helps keep your costs low

⏱️ Fast Order Processing & Delivery Time

  • Order Processing: 3–4 business days
  • Estimated Delivery: 5–7 business days worldwide
  • Reliable and secure delivery for all handmade rugs

📦 Easy Order Tracking

  • Orders are shipped via trusted couriers like UPS
  • You will receive a tracking number by email once your rug is dispatched
  • Track your order anytime with real-time updates

📧 Need help? Contact us at: info@jpurarts.com

📏 Delivery for Large & Oversized Rugs

  • For large rugs, the courier will schedule delivery with you
  • Delivery is usually made curbside (outside your home)
  • Please arrange help in advance if needed for moving the rug indoors

🔍 Check Your Rug at Delivery

If You Notice Visible Damage:

  • Inspect the package with the delivery driver present
  • Mention the issue on the delivery receipt
  • Refuse delivery if the rug is badly damaged

If You Find Hidden Damage or Missing Items:

  • Inform the courier company immediately
  • Request an inspection within 3 days of delivery
  • Keep all packaging materials as received
  • Inspection will be arranged promptly

🔄 30-Day Return Policy on Handmade Rugs

  • Enjoy a 30-day easy return policy
  • Return your rug within 30 days of delivery
  • Product must be unused and in original condition

💸 Hassle-Free Refund Process

  • Simple and quick return procedure
  • Refund processed after quality inspection
  • Amount credited back to your original payment method

✅ Why Shop With Confidence

  • Free worldwide shipping
  • Fast delivery & real-time tracking
  • Easy returns & secure refunds
  • Premium quality handmade rugs